Comparison 2026
todainbox vs Tidio
Tidio's bot doesn't truly understand what your customer is asking. todainbox uses Gemini to read text, images, and audio — multilingual by default.
Feature comparison
Why choose todainbox
Sem WhatsApp nativo (precisa integracao Zapier)
Sem Telegram
AI Lyro e extra ($39/mes alem do plano)
Pricing comparison
todainboxStarting at — 1 channel, 1,000 msgs, AI included
- Flat pricing, no per-agent fees
- Multimodal AI included (text + image)
- Personal WhatsApp (no per-msg cost)
- Pro $79: 3 channels, 10k msgs
- Business $149: unlimited channels
Flat + extras pagos por AI
- Plano gratuito generoso
- Interface simples e intuitiva
- AI Lyro funcional para FAQ
Frequently asked questions
Does Tidio have WhatsApp?
Not natively. To connect WhatsApp to Tidio you need a Zapier integration or external tool, which adds cost, technical complexity, and an extra failure point in the message flow. todainbox connects your personal WhatsApp directly — no Zapier, no intermediary, no additional cost. The number you already use on your phone starts being managed by AI in under 5 minutes via QR code. For a clothing store or restaurant that already has hundreds of customers on WhatsApp, the transition is instant: same number, same groups, same contacts — now with AI responding 24/7.
Which is cheaper?
Tidio has a free plan, but without AI. To enable Lyro AI you pay $29/mo for the base plan plus $39/mo for the Lyro add-on — $68/mo total just to have AI in your site chat. todainbox includes multimodal Gemini AI in the $29/mo Starter, with 1 channel and 1,000 messages, no separate add-ons. The difference is $39/mo — meaning you pay almost double on Tidio to get AI and still end up without native WhatsApp. On the Pro plan ($79), todainbox offers 3 channels and 10,000 messages, with AI that understands images and audio, for less than what Tidio charged just for the AI add-on.
Tidio or todainbox for e-commerce?
It depends on your sales channels. If your e-commerce only receives contacts through the site chat, Tidio may work with the free plan. But if you serve customers on WhatsApp, Instagram, or want AI to respond automatically outside business hours, todainbox is the right choice. todainbox connects personal WhatsApp (no Business API), Instagram DM, Telegram, and a website widget in one panel — with multimodal Gemini AI that understands product photos sent by the customer and responds 24/7 in any language. For stores that sell on Instagram and handle questions on WhatsApp, that multi-channel coverage is decisive for not losing sales outside business hours.
Ready to switch from Tidio to todainbox?
Setup in 10 minutes. 7-day trial. No credit card.
Start freeLast reviewed: May 2026 — pricing verified from public pricing pages.