Comparison 2026

todainbox vs Intercom

Tired of your Intercom bill growing with every new seat? todainbox is $29/mo flat with native AI. Migrate in under 10 minutes.

todainbox wins on 6 features
Intercom wins on 1

Feature comparison

FeaturetodainboxIntercom
Chat widget
Personal WhatsApp
WhatsApp Business API*todainbox: personal WhatsApp via QR (above); Business API under review.
Instagram DM
Telegram
Multimodal AI (text + image)
AI Copilot / Responses
Knowledge base
Human takeover
AI learns from human
Feedback collection
Flat pricing (not per-agent)
Setup under 10 min
Auto language detection

Why choose todainbox

Preco por agente escala rápido ($29 x 5 agentes = $145)

AI Fin cobra $0.99 por resolucao — custo imprevisivel

Sem WhatsApp pessoal (precisa de Business API paga)

Pricing comparison

todainboxtodainbox
$29/mo

Starting at — 1 channel, 1,000 msgs, AI included

  • Flat pricing, no per-agent fees
  • Multimodal AI included (text + image)
  • Personal WhatsApp (no per-msg cost)
  • Pro $79: 3 channels, 10k msgs
  • Business $149: unlimited channels
I
Intercom
$74/mês

Por usuário (mín 3) + add-ons. Fin AI: pacotes ou por resolução conforme tier.

  • Ecossistema robusto com CRM e automacoes
  • AI Fin com alta qualidade de resposta
  • Marketplace com centenas de integracoes

Frequently asked questions

Is todainbox cheaper than Intercom?

Yes, significantly. todainbox starts at $29/mo with 1 channel and 1,000 messages — flat pricing, no per-agent multiplier. Intercom Starter costs $74/mo per user, with a minimum of 3 users, putting the real floor at $222/mo before any AI add-ons. For a small business with 1–3 support people, that's the difference between paying $29 or $222 in the same month. todainbox Pro ($79) includes 3 channels and 10,000 messages with multimodal AI — the Intercom equivalent would easily run $300–$500/mo with Fin add-ons. If you're a solo founder or have a small team, the savings from todainbox cover a full annual subscription in less than 2 months of Intercom usage.

Does Intercom support personal WhatsApp?

No. Intercom only supports the official WhatsApp Business API — which requires Meta approval, charges per conversation initiated (between $0.03 and $0.15 per session depending on country), and doesn't work with the personal number you already use day-to-day. todainbox connects your personal WhatsApp via QR code with no per-message cost, no approval process, and no verified Meta Business account required. For a restaurant, brick-and-mortar shop, or service provider already handling customers on personal WhatsApp every day, that means zero adoption friction — you stay on the same number customers already have saved, with AI answering automatically 24/7.

Which has better AI?

It depends on the criterion. Intercom has Fin, which is a recognized enterprise-grade support AI — but Fin's pricing varies by contract tier without a publicly disclosed per-resolution rate, making total cost unpredictable. todainbox includes multimodal Gemini AI (text + images) at the flat price from $29/mo: the AI understands photos sent by customers, automatically transcribes audio messages, and responds 24/7 in whatever language the customer writes. Additionally, todainbox's AI learns from human agent responses via takeover learning — each time a human takes over and replies, the AI absorbs the pattern for similar future interactions.

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Last reviewed: May 2026 — pricing verified from public pricing pages.