Comparison 2026
todainbox vs Crisp
Crisp charges €95 per workspace; todainbox is $29 with native WhatsApp included. Same multi-channel, half the price.
Feature comparison
Why choose todainbox
Mais caro que todainbox (~$103 vs $29)
WhatsApp só via Business API (custo por mensagem)
AI e add-on pago separado
Pricing comparison
todainboxStarting at — 1 channel, 1,000 msgs, AI included
- Flat pricing, no per-agent fees
- Multimodal AI included (text + image)
- Personal WhatsApp (no per-msg cost)
- Pro $79: 3 channels, 10k msgs
- Business $149: unlimited channels
Por workspace (até 4 atendentes) — sem cobrança por agente individual.
- CRM integrado no plano
- 4 agentes inclusos no Pro
- Multi-canal completo
Frequently asked questions
Is Crisp better than todainbox?
It depends on your priorities. Crisp is a mature platform with integrated CRM, a unified inbox for up to 4 agents, and full multi-channel coverage (WhatsApp Business, Instagram, Telegram) — all for €95/mo (~$103). todainbox Pro costs $79/mo with 3 channels, 10,000 messages, and multimodal Gemini AI included. The structural difference is that Crisp has no native multimodal AI — it's a separate paid add-on — and doesn't support personal WhatsApp (only Business API with per-message costs). For a small business that wants AI active 24/7 on personal WhatsApp without extra add-ons, todainbox is more complete and more affordable. For those who need a robust CRM and already have Business API approved, Crisp can justify the price.
Which has better AI?
todainbox has more complete AI from a multimodal standpoint. Crisp offers AI as a separate paid add-on that handles text — it doesn't understand images, doesn't transcribe audio, and doesn't learn from human responses. todainbox includes multimodal Gemini AI from the Starter ($29/mo): understands text and images sent by the customer, automatically transcribes voice messages, detects the language, and responds contextually. Additionally, todainbox's takeover learning records each human response and uses it as an example for future similar responses — the AI improves progressively without the need for manual retraining. For businesses where customers send product photos or problem screenshots, this difference is significant.
Can I migrate from Crisp to todainbox?
Yes, and the process is straightforward. todainbox setup takes under 10 minutes: you paste your website URL, the AI auto-scrapes it to build the initial knowledge base with your business information, you connect personal WhatsApp via QR code, and you're already handling customers. No need to transfer conversation history — the AI learns from your site and you can supplement manually with documents and FAQs in the knowledge base. The chat widget replaces Crisp's with a single line of code. If you've been using Crisp for years and have important history, we recommend exporting your data before migrating, but the operational transition itself is immediate.
Ready to switch from Crisp to todainbox?
Setup in 10 minutes. 7-day trial. No credit card.
Start freeLast reviewed: May 2026 — pricing verified from public pricing pages.